Credit Unions & Banks
Help Your Customers Stop Fraud Before the Money Leaves.
Financial institutions invest heavily in detecting fraud, but many scams succeed because customers willingly authorize payments after being deceived.
The customer believes the scammer.
Scam Shield helps during the decision-making moment before the transaction becomes irreversible.
The Decision Before the Transaction
A customer may believe they are:
- Protecting their account
- Helping family
- Investing
- Paying a legitimate business
- Speaking to the fraud department
- Moving funds into a "safe account"
The decision before the transaction matters.
What Scam Shield Provides
Payment Guard
Payment Guard introduces decision friction around high-risk payment methods:
The objective is not to block legitimate transactions.
The objective is to help customers pause and independently verify suspicious circumstances.
Supporting Older Customers Without Taking Away Independence
Scam Shield's Trusted Circle allows older customers to optionally involve a trusted family member when they choose — without requiring institutional oversight or removing the customer's control over their own decisions.
Support independence with better information.
Not: take control away.
Partnership Models
Member Benefit
Provide Scam Shield access as a value-added benefit to members or customers.
Sponsored Protection
Sponsor Scam Shield access for a defined segment of your customer base.
Fraud Education
Workshops, webinars, and awareness campaigns for members and staff.
Pilot Program
Launch with a limited population and measure engagement before broader rollout.
Future Integration
Explore deeper integration with existing fraud-prevention and customer-communication systems.
Potential Pilot Audiences
Privacy Commitment
Private customer submissions are not automatically accessible to the bank or credit union. Scam Shield respects user privacy principles. Future partnership reporting may include aggregated, anonymized participation metrics only.
Scam Shield provides consumer risk analysis, educational information, verification guidance, and decision support. It is designed to complement — not replace — an institution's fraud controls, compliance processes, transaction monitoring, or internal policies.
Protect Trust Before a Loss Occurs.
Fraud prevention is not only about detecting transactions. It is also about helping customers recognize manipulation before they authorize them.